Flexible Virtual Warehouse Address Subscription Plans

Not every e-commerce business has the same address requirements. A sole trader selling on eBay needs something different from an overseas Amazon seller or a UK limited company requiring a registered office. Warehouse Address offers a range of plans so you can choose the level of service that matches your current needs, and upgrade as your business grows.

Why Flexibility Matters for E-commerce Businesses

E-commerce businesses grow and change quickly. A seller who starts with a small volume of letters and occasional returns may within months be managing hundreds of returned parcels per month and needing a registered office address for a new limited company. Locking into a fixed plan or a long-term contract at the wrong level creates friction at both ends: paying for services not yet needed, or being unable to scale up quickly when required.

All Warehouse Address plans are available on rolling monthly terms with no long-term commitment. You can upgrade, downgrade or cancel at any time in line with the current terms of service.

Mail Address Plans

A mail address plan is the entry-level option for businesses that need a professional UK commercial address for letters and business correspondence. This plan is suitable for:

• Sole traders who want a professional business address separate from their home
• Businesses that receive letters from HMRC, suppliers or banks but not parcels
• Sellers who need a UK address for their Shopify store or marketplace profile but handle returns through another channel

Mail plans do not include parcel or returns handling. If you need to receive customer returns or supplier deliveries, choose a parcel or returns plan instead.

Returns Address Plans

A returns address plan is designed for e-commerce sellers who need a UK address that physically accepts customer returns and parcels from all major couriers. This plan is suitable for:

• Amazon, eBay and TikTok Shop sellers who need a UK domestic returns address
• Overseas sellers whose customers cannot affordably return items internationally
• Shopify store owners who want to display a UK returns address on their returns policy page

Returned items are received, logged and processed on your behalf. Options for inspection, photography, consolidation and forwarding are available depending on your plan. See: using a warehouse virtual address for returns and fulfilment.

Registered Office Plans

A registered office plan provides a compliant UK address for Companies House registration and a director service address. This plan is suitable for:

• UK limited companies that need a registered office address that is not the director's home
• Overseas-owned UK companies that need a compliant registered address in England or Wales
• Sole traders who want a separate address for HMRC correspondence and business registration

The registered office address must be in the same part of the UK as the company's country of registration. A general mail or returns plan does not automatically include registered office permission. Always confirm this is included in your chosen plan before registering your company.

Digital Mailbox Plans

A digital mailbox plan combines a UK commercial address with a mail scanning service. Authorised letters are opened, scanned and delivered to you electronically, so you can read and manage your post from anywhere in the world. This plan is suitable for:

• Overseas sellers who need to receive and read UK business correspondence without being in the UK
• Remote workers and travelling business owners who cannot collect physical mail regularly
• Businesses that want a paperless approach to business correspondence

Full Virtual Warehouse Plans

A full virtual warehouse plan combines mail handling, parcel receipt, customer returns processing and forwarding into a single subscription. This plan is suited to businesses that need all these services under one address and want to manage them through a single provider. See: virtual warehouse address: a professional UK address for modern businesses.

How to Choose the Right Plan

Before subscribing, write down everything you need the address for and check each plan description against that list. Key questions to ask:

• Do I need to receive parcels and returns, or letters only?
• Do I need a Companies House registered office address?
• Do I need my mail scanned and sent to me digitally?
• Do I need items forwarded to me in the UK or internationally?
• Do I need to use the address across multiple marketplaces?

If you are unsure, see: how to choose the right virtual warehouse address provider.

Frequently Asked Questions

Can I change my plan after subscribing?

Yes. All plans are on rolling monthly terms. You can upgrade or downgrade at any time in line with the current terms of service.

Is there a minimum contract length?

No. Plans are available on rolling monthly terms with no minimum contract period and no long-term commitment.

Can I use a mail-only plan as my Amazon returns address?

No. A mail-only plan does not include parcel or returns handling. Amazon requires a returns address that can physically receive customer parcels. You need a returns address plan or a full virtual warehouse plan for this purpose. See: Amazon compliance: verified UK address explained.

Does a returns address plan include a registered office?

Not automatically. Registered office is a separate plan type. Check the plan description before using any address for Companies House registration.

Can I use the same address across multiple plans?

Yes. Once subscribed, the same address reference can typically be used across all the permitted uses covered by your plan. Check the plan description for the specific uses included.

How quickly can I get started?

Most accounts are activated within 24 hours of identity verification being approved. See: how overseas sellers can get a UK warehouse address in 24 hours.